Free shipping on US orders over $199

SHIPPING POLICY 
All orders are subject to product availability. If an item is not in stock when you place your order, we will notify and refund you the total amount for the item using the original method of payment. 

DELIVERY LOCATION 
Items offered on our website are only available for delivery to addresses in the continental United States. Any shipments to other areas are not available at this time. If you are not in the continental United States, but would like to express interest in purchasing from Aitotop, please email us at [email protected].

DELIVERY TIME 

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill Free Shipping orders within 3-5 days of the date of your order, and 2-3 days for all other shipping rates.

Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. Products may also be delivered in separate shipments.

DELIVERY INSTRUCTIONS 
You can provide special delivery instructions on the check-out page of our website.

SHIPPING COSTS 
Shipping costs are calculated at the time of checkout.

U.S. orders over $199 (before taxes) will have the shipping fee waived. 

Sales tax is charged according to the province or territory to which the item is shipped.

Free Shipping orders will ship from Aitotop within 3 to 5 business days. All other shipping rates will ship from Aitotop within 2-3 business days.

DAMAGED ITEMS IN TRANSPORT 
If there is any damage to the packaging on delivery, contact us immediately at [email protected].

QUESTIONS 
If you have any questions about the delivery and shipment or your order, please email us at [email protected].

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